Frequently Asked Questions
How to Charge up your phone
- Who is this service for?
- Which phones can I top up from?
- Which phones can I charge up?
- What will the call cost?
- What happens if I have a problem?
- Can I top up my balance?
Making Calls
- Which access number is best to use?
- How can I get away from having to dial the access number ever again?
- How many calls can I make?
- How can I top-up?
Who is this for?
Absolutely anyone and everyone, if you make international calls, from any kind of phone - home, office or mobile - and want low, low rates coupled with absolute convenience then Call UK Mobile is the service for you.
Which phones can I top up from?
If topping up with the text message method then the service will work from any valid UK mobile number on the T-Mobile, Vodafone, O2 or Orange network.
Which phones can I charge up?
Any mobile. When topping up via the text message method only the mobile phone from which the text message is sent can be topped up.
What will the call cost?
When topping up with the text message method, the text message request you send for a £5 top-up will be charged at your standard mobile operator's text rate. Each of the two text messages you receive will cost 250p and will be credited individually one at a time.
When actually using the service to call internationally, rates will vary - but are generally very low! Use our rate checker to find what it will cost you to call.
What happens if I have a problem?
Go to the contact us section of the website and tell us exactly what is wrong. Click here and we will investigate and fix the fault for you as soon as we can.
Can I top up my balance?
Yes. Repeat the original top-up process - that never changes. If you have - for example - 40p remaining credit and you top-up with another £5 you now have £5.40's worth of credit to make calls. Simple!
Which access number is best to use?
You can use the access number 0207 124 6666 if calling from a mobile as this may be part of bundled free minutes you may have on your particular mobile contract.
How can I get away from having to dial the access number ever again?
You can enter the access number followed by a pause and then the full international number into your phone memory.
How many calls can I make?
As many as you want - you can use the iCallAbroad UK Mobile service any time of the day or night and can keep making calls up until your credit runs out. Remember you can top up at any time.
How can I top-up?
Text the word CALLUK to 80550. Your balance is simply incremented by the relevant top up amount, for example; 40p remaining credit and you top-up your phone with another £5 you now have £5.40 available.